Counseling’s primary goal is to provide academic support services necessary for students to succeed at the College of Alameda. Counselors are an integral part of the education process, recognizing the needs of each student with whom they come into contact. Counselors provide current and valid information, using many resources, so that students are prepared to investigate alternatives, establish priorities, and develop an Educational Plan.


Request an in-person or live video counseling appointment

Support Guides

Get support guides and tutorials

Virtual Application Assistance

Receive assistance with the application, navigating your student portal, or enrolling into classes.

Counseling hours

Monday: 8:00 AM – 7:00 PM
8:00 AM – 4:30 PM
8:00 AM – 4:30 PM
8:00 AM – 4:30 PM
8:00 AM – 4:30 PM


ConexED banner

The General Counseling department has transitioned from Zoom to the ConexED platform for all counseling services.

  Appointments   Drop-in (10-15 minutes)
  • Developing a Student Education Plan
  • Degree Petitions
  • Financial Aid Appeals
  • Major Exploration
  • Probation/Dismissal Hold
  • Transcript Evaluation
  • Degree/Transfer Requirements
  • Progress check
  • Academic Advice
  • Excess Units
  • General Questions (i.e. program/transfer information)
  • Prerequisite Clearance
  • English, ESOL, math placement
  • New student process
  • College policy and procedures

In-Person Services

Spring 2022: The Counseling Department is now offering in-person services on Tuesdays & Wednesdays. All students are required to be masked at all times on campus and complete a screening process prior to entering campus. Please check the Safe Peralta Website ( for details on accessing campus and screening procedures.

In-Person Walk-In Drop-in Services: Please check-in @ College of Alameda Building A – Welcome Center

Online Services

Spring 2022: Online Appointments are available Monday-Friday (limited availability on Tuesday & Wednesday).

For same day appointment availability and scheduling a counseling appointment by phone, please call our CoA Counseling Department (510) 439-1134.

How to Schedule Your Counseling Appointment (PDF)

Note: Please make sure to check your Peralta Email for appointment confirmation and details.

ConexED Quick Help & Support

ConexED Student Resources

Enroll yourself into the FREE ConexED Student Resources Canvas page by clicking on the link above to view additional handouts and video tutorials

ConexED Faculty/Staff Resources

Our Contacts

MD Montague
SEA Coordinator


General Counseling Department

P: (510) 439-1134